{"id":6350,"date":"2026-06-16T06:02:02","date_gmt":"2026-06-16T04:02:02","guid":{"rendered":"https:\/\/www.3dtlac.xyz\/reklamacny-formular\/"},"modified":"2026-06-16T06:24:40","modified_gmt":"2026-06-16T04:24:40","slug":"complaint-form","status":"publish","type":"page","link":"https:\/\/www.3dtlac.xyz\/en\/complaint-form\/","title":{"rendered":"Complaint form"},"content":{"rendered":"        <div class=\"oodz-wrapper oodz-complaint-wrapper\" id=\"oodz-complaint-wrapper\">\n\n            <div class=\"oodz-success\" id=\"oodz-complaint-success\" style=\"display:none;\" role=\"alert\" aria-live=\"polite\">\n                <div class=\"oodz-success-check\" aria-hidden=\"true\">&#10003;<\/div>\n                <h3>Complaint received<\/h3>\n                <p id=\"oodz-complaint-success-msg\"><\/p>\n            <\/div>\n\n            <form class=\"oodz-form oodz-complaint-form\" id=\"oodz-complaint-form\" novalidate enctype=\"multipart\/form-data\">\n                <input type=\"hidden\" id=\"oodz_complaint_wp_nonce\" name=\"oodz_complaint_wp_nonce\" value=\"46fee05a32\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/6350\" \/>\n                <div class=\"oodz-intro\">\n                    <h2 class=\"oodz-title\">Complaint form<\/h2>\n\n                                            <div class=\"oodz-seller-header\">\n                            <strong>Seller:<\/strong>\n                            ANDREA BR\u00cdDOV\u00c1 \u2013 M&amp;A 3D TLA\u010c, ANDREA BR\u00cdDOV\u00c1 \u2013 M&amp;A 3D TLA\u010c, Lesn\u00e1 1610\/2, 90845 Gbely, Slovakia                                                            <br>\n                                <strong>Correspondence address:<\/strong>\n                                Lesn\u00e1 1610\/2, 90845 Gbely, Slovensko                                                                                        <br>\n                                                                    <strong>E-mail:<\/strong>\n                                    martin.brida@gbely.net                                                                                                    ,                                     <strong>Phone:<\/strong>\n                                    +421 911 466 906                                                                                                                        <br>\n                                <span class=\"oodz-seller-legal\">\n                                                                            <strong>Business ID:<\/strong> 51059916                                                                                                                &nbsp; <strong>Tax ID:<\/strong> 1123689435                                                                                                        <\/span>\n                                                    <\/div>\n                    \n                    <p class=\"oodz-form-subtitle\">To be filled out by the buyer<\/p>\n                <\/div>\n\n                                <h3 class=\"oodz-section-title\">Buyer details<\/h3>\n\n                <div class=\"oodz-field\">\n                    <label for=\"oodz-c-name\">\n                        Full name or company name                        <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <input type=\"text\" id=\"oodz-c-name\" name=\"customer_name\" autocomplete=\"name\"\n                           value=\"\" required>\n                <\/div>\n\n                <div class=\"oodz-row\">\n                    <div class=\"oodz-field\">\n                        <label for=\"oodz-c-phone\">\n                            Phone                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/label>\n                        <input type=\"tel\" id=\"oodz-c-phone\" name=\"customer_phone\" autocomplete=\"tel\"\n                               value=\"\" required>\n                    <\/div>\n                    <div class=\"oodz-field\">\n                        <label for=\"oodz-c-email\">\n                            E-mail                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/label>\n                        <input type=\"email\" id=\"oodz-c-email\" name=\"customer_email\" autocomplete=\"email\"\n                               value=\"\" required>\n                    <\/div>\n                <\/div>\n\n                <div class=\"oodz-field\">\n                    <label for=\"oodz-c-iban\">\n                        IBAN                        <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <input type=\"text\" id=\"oodz-c-iban\" name=\"customer_iban\" autocomplete=\"off\"\n                           placeholder=\"SK00 0000 0000 0000 0000 0000\" required>\n                    <p class=\"oodz-field-help\">IBAN for a refund if the complaint is accepted.<\/p>\n                <\/div>\n\n                                <h3 class=\"oodz-section-title\">Product details<\/h3>\n\n                \n                <div class=\"oodz-row\">\n                    <div class=\"oodz-field\">\n                        <label for=\"oodz-c-brand\">\n                            Manufacturer (brand)                            <span class=\"oodz-optional\">(optional)<\/span>\n                        <\/label>\n                        <input type=\"text\" id=\"oodz-c-brand\" name=\"product_brand\">\n                    <\/div>\n                    <div class=\"oodz-field\">\n                        <label for=\"oodz-c-model\">\n                            Product type (model)                            <span class=\"oodz-optional\">(optional)<\/span>\n                        <\/label>\n                        <input type=\"text\" id=\"oodz-c-model\" name=\"product_model\">\n                    <\/div>\n                <\/div>\n\n                                                        <div class=\"oodz-field\">\n                        <label for=\"oodz-c-order-number\">\n                            Order number                            <span class=\"oodz-optional\">(optional)<\/span>\n                        <\/label>\n                        <input type=\"text\" id=\"oodz-c-order-number\" name=\"order_number\"\n                               placeholder=\"e.g. 12345\">\n                        <p class=\"oodz-field-help\">Order number from the shop (if you have it).<\/p>\n                    <\/div>\n                \n                <div class=\"oodz-field\">\n                    <label for=\"oodz-c-serial\">\n                        Serial number                        <span class=\"oodz-optional\">(if present)<\/span>\n                    <\/label>\n                    <input type=\"text\" id=\"oodz-c-serial\" name=\"product_serial\">\n                <\/div>\n\n                <div class=\"oodz-row\">\n                    <div class=\"oodz-field\">\n                        <label for=\"oodz-c-sale-date\">\n                            Date of sale                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/label>\n                        <input type=\"date\" id=\"oodz-c-sale-date\" name=\"sale_date\" required>\n                    <\/div>\n                    <div class=\"oodz-field\">\n                        <label for=\"oodz-c-invoice\">\n                            Invoice \/ document number                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/label>\n                        <input type=\"text\" id=\"oodz-c-invoice\" name=\"invoice_number\" required>\n                    <\/div>\n                <\/div>\n\n                <div class=\"oodz-field\">\n                    <label for=\"oodz-c-defect\">\n                        Description of defect                        <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                    <\/label>\n                    <textarea id=\"oodz-c-defect\" name=\"defect_description\" rows=\"5\" required\n                              placeholder=\"Describe the defect in detail \u2014 what is wrong, when it appeared, under what circumstances\u2026\"><\/textarea>\n                <\/div>\n\n                                                    <h3 class=\"oodz-section-title\">\n                        Photos of the defect                        <span class=\"oodz-optional\">(optional)<\/span>\n                    <\/h3>\n                    <div class=\"oodz-field\">\n                        <label for=\"oodz-c-photos\" class=\"oodz-photo-drop\" id=\"oodz-photo-drop\">\n                            <span class=\"oodz-photo-drop-icon\" aria-hidden=\"true\">\ud83d\udcf7<\/span>\n                            <span class=\"oodz-photo-drop-text\">\n                                Click to choose photos or drag &amp; drop here \u2014 max 5 photos, up to 5 MB each.                            <\/span>\n                            <input type=\"file\" id=\"oodz-c-photos\" name=\"photos[]\"\n                                   accept=\"image\/jpeg,image\/png,image\/webp,image\/heic\"\n                                   multiple\n                                   data-max-photos=\"5\"\n                                   data-max-size-mb=\"5\"\n                                   style=\"display:none;\">\n                        <\/label>\n                        <div class=\"oodz-photo-preview\" id=\"oodz-photo-preview\" aria-live=\"polite\"><\/div>\n                    <\/div>\n                \n                                <div class=\"oodz-field oodz-field-gdpr\">\n                    <label class=\"oodz-check-label\">\n                        <input type=\"checkbox\" name=\"gdpr\" value=\"1\" required>\n                        <span>\n                            I consent to the processing of my personal data in accordance with the <a href=\"https:\/\/www.3dtlac.xyz\/en\/privacy-policy\/\" target=\"_blank\" rel=\"noopener noreferrer\">privacy policy<\/a> for the purpose of handling the complaint.                            <span class=\"oodz-req\" aria-hidden=\"true\">*<\/span>\n                        <\/span>\n                    <\/label>\n                <\/div>\n\n                <div class=\"oodz-error\" id=\"oodz-complaint-error\" role=\"alert\" aria-live=\"polite\" style=\"display:none;\"><\/div>\n\n                <button type=\"submit\" class=\"oodz-submit-btn\" id=\"oodz-complaint-submit\">\n                    <span class=\"oodz-btn-label\">Submit complaint<\/span>\n                    <span class=\"oodz-btn-spinner\" aria-hidden=\"true\" style=\"display:none;\">\n                        <span class=\"oodz-spinner\"><\/span>\n                        Sending\u2026                    <\/span>\n                <\/button>\n\n                <p class=\"oodz-footer-note\">\n                    After submission you will receive a confirmation to the e-mail you entered. The shop owner has 30 days to resolve the complaint per consumer protection law.                <\/p>\n            <\/form>\n        <\/div>\n        \n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Complaint form - M&amp;A 3D Printing<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.3dtlac.xyz\/en\/complaint-form\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaint form - M&amp;A 3D Printing\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.3dtlac.xyz\/en\/complaint-form\/\" \/>\n<meta property=\"og:site_name\" content=\"M&amp;A 3D Printing\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/3dtlacAndrea\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-16T04:24:40+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.3dtlac.xyz\/en\/complaint-form\/\",\"url\":\"https:\/\/www.3dtlac.xyz\/en\/complaint-form\/\",\"name\":\"Complaint form - 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